Terms of Service

1. Introduction & Acceptance

Baby & Me (developed and operated by Meribel (Private) Limited) is an integrated child healthcare tracking and developmental support ecosystem comprising our website (meribel.lk), mobile applications (iOS & Android), AI-powered growth charting algorithms, milestone trackers, and vaccination reminder services.

By accessing or using our website, creating an account, or downloading the mobile application, you confirm that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must immediately refrain from accessing or using our services.

We reserve the right to modify, amend, or replace these Terms at any time. When material changes are made, we will update the "Effective Date" and notify users via in-app banner or website notice. Continued use following posted modifications constitutes full acceptance of the updated Terms.

2. Conditions of Use & Account Eligibility

• Age Requirement: You must be at least 18 years of age (or have reached the age of majority in your jurisdiction) to register an account. Accounts must only be created by parents, legal guardians, or healthcare representatives authorized by parents.
• Account Security: You are responsible for maintaining the strict confidentiality of your login credentials and for all activities conducted under your account. You must notify us immediately at [email protected] upon discovering any unauthorized access or security breach.
• Accuracy of Records: You represent and warrant that all data inputted regarding yourself, your child, and authorized secondary caregivers is accurate and truthful.
• Account Suspension & Abuse: We reserve the right to suspend or terminate accounts that breach these Terms, upload fraudulent data, or misuse the platform.

3. Privacy & Data Protection

Your privacy and the security of your child's personal and health data are of paramount importance. Our data collection, storage, encryption, and disclosure practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our service, you consent to data processing in accordance with our Privacy Policy.

4. Intellectual Property & Acceptable Use

All software, user interfaces, branding, logos, proprietary chart designs, algorithms, educational articles, and visual assets are the exclusive intellectual property of Meribel (Private) Limited and its licensors.

5. Disclaimer of Warranties & Limitation of Liability

6. Availability, Modifications & Termination

We continuously improve our platform and may modify, add, suspend, or discontinue any feature, chart, or module at any time with or without prior notice.

You may terminate your account at any time via in-app account settings. We reserve the right to restrict, suspend, or permanently terminate your access immediately if we reasonably believe you have breached these Terms, posed a security risk to other users, or engaged in unlawful conduct.

7. Subscriptions, In-App Purchases & Payments

• Certain advanced features or premium storage modules may require a paid subscription. Current pricing, terms, and billing cycles are disclosed prior to purchase.
• Payments processed via third-party application stores (such as Google Play or Apple App Store) are governed by those respective platforms' terms and refund policies.
• Except as required by mandatory consumer protection law, all fees and payments are non-refundable. If you cancel an active subscription, access will continue until the expiration of the current paid billing cycle.

8. Governing Law & Dispute Resolution

These Terms of Service and any dispute arising out of or related to your use of the platform shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without giving effect to conflict-of-law principles. Any legal action or proceeding arising under these Terms shall be instituted exclusively in the competent courts located in Colombo, Sri Lanka.